This guide goes beyond the basics covered in our previous SEO articles and dives deep into local SEO specifically — the subset of SEO practices that determine visibility in location-based searches, Google Maps, and the Local Pack. If you serve customers in a specific geographic area — a town, a city, a region, or a service radius — local SEO is the most direct path to new customers that digital marketing offers.
The opportunity is significant. Most small UK businesses still have poorly optimised local search presences. A business that implements the strategies in this guide consistently over 60 to 90 days will, in most local markets, see measurable improvements in local search visibility — and in many cases will outrank competitors who have been established for years, simply because those competitors have not made the same effort.
What this guide covers:
- How Google's local ranking algorithm actually works — the three core factors
- Advanced Google Business Profile optimisation beyond the basics
- NAP consistency — the most commonly overlooked local ranking factor
- A proven review generation and management strategy
- Citation building — which directories matter most and why
- Location pages — how to rank in multiple areas with one website
- Local content strategy that builds topical authority
- Local link building tactics any business can use
- How to analyse your local competitors and find gaps to exploit
- Schema markup for local businesses — what it is and why it matters
- A 90-day local SEO action plan
How Google's Local Ranking Algorithm Actually Works
Google's local ranking algorithm is separate from — and simpler than — its organic ranking algorithm. While organic rankings depend on hundreds of signals, local rankings are primarily determined by three core factors that Google has publicly identified. Understanding these factors clearly is the foundation for everything else in this guide.
When someone makes a local search — whether that is "near me", a specific place name, or a search that Google's algorithm infers has local intent — Google shows two types of results: the Local Pack (the map with three business listings) and Local Organic Results (the standard web page listings below the map). Both are valuable but are influenced by different factors with different weightings.
The Three Core Local Ranking Factors
Factor 1: Relevance
Relevance measures how closely your Google Business Profile and website match the intent behind a search query. Google evaluates whether your listed categories, services, business description, and website content align with what the person is searching for.
How to maximise relevance:
- Select the most specific primary category possible on your GBP — "IT Support and Services" outperforms "Technology Company" for IT-related searches
- Add every applicable secondary category — if you offer laptop repair, digital advisory, and SEO services, each should have its own category where one exists
- Describe every service in detail in the Services section — use the language your customers use, not industry jargon
- Ensure your website content clearly describes each service with the keywords customers search — a website that uses vague language about "solutions" and "services" ranks worse than one that specifically describes what it does
- Answer relevant questions in your GBP Q&A section — questions that contain keywords relevant to your services contribute to relevance signals
Factor 2: Distance
Distance measures the physical proximity of your business to the person searching — or to the location mentioned in the search query (e.g. "laptop repair Shoreditch"). This is the factor you have the least direct control over — you cannot move your business closer to every potential customer. However, there are strategies that extend your effective geographic reach.
How to work with the distance factor:
- Define your service area accurately in GBP — if you serve customers throughout a region or at their premises, setting your service area to reflect this tells Google you are relevant to searches from a wider geographic footprint
- Create location-specific pages on your website — detailed pages targeting specific towns or postcodes you serve extend your local ranking potential to areas beyond your immediate address (covered in detail in the Location Pages section)
- Ensure your address is accurate and precise — your GBP pin should drop on your exact location, not an approximation. Verify this on Maps and correct it if needed
- Consider your business address strategically — for service-area businesses without a customer-facing office, a virtual office address at a well-located business centre (such as Hatton Garden or a city-centre address) places your business pin in a high-demand geographic area
Factor 3: Prominence
Prominence measures how significant or well-known Google considers your business to be — both online and in the real world. This is the factor most directly influenced by your ongoing SEO effort, and it is the one where the biggest competitive gaps typically exist between businesses in the same local market.
Prominence signals Google measures:
- Google Reviews: The volume, recency, rating, and diversity of your Google Reviews are among the strongest prominence signals. A business with 80 reviews rated 4.7 stars is significantly more prominent than one with 4 reviews at 3.2 stars.
- Links to your website: The number and quality of websites linking to yours — particularly from locally relevant sources like local news, chambers of commerce, local directories, and community sites — contributes significantly to local prominence.
- Citation count and consistency: The breadth of your NAP mentions across authoritative directories indicates to Google that your business is an established, real entity with a genuine presence in its claimed location.
- Website authority: The overall SEO strength of your website — its content quality, technical health, and inbound link profile — feeds into local prominence scores.
- Engagement with your GBP: How frequently customers interact with your profile — clicking, calling, requesting directions, viewing photos — signals to Google that your business is genuinely sought-after and active.
Google Business Profile — Advanced Optimisation
Most businesses set up a Google Business Profile and never touch it again. The businesses that dominate local search treat their GBP as an active, regularly maintained marketing asset — not a one-time form to fill in. Here is what advanced GBP management looks like in practice.
Category selection — going beyond the obvious
Your primary category is the single most influential element in your GBP for local ranking. Google limits how specific some categories are, but the difference between a broad and specific primary category can be the difference between appearing and not appearing for certain searches.
HOW TO FIND THE BEST CATEGORY FOR YOUR BUSINESS
- Search for the top-ranking competitors in your local area for your main service keyword
- Use a browser extension like GMB Everywhere (free) to see which categories those top-ranking businesses have selected
- The most commonly used primary category among your top-ranking local competitors is almost always the correct category for you
- Add secondary categories for every other service you offer where a relevant category exists
- Revisit categories quarterly — Google adds new categories regularly and more specific options may become available
Photos — a significantly underused ranking lever
Businesses with more photos receive significantly more interaction on their GBP profiles — and interaction volume is itself a ranking signal. Google's own research shows that businesses with photos receive 42% more direction requests and 35% more website visits than those without.
But photo strategy goes beyond simply uploading a few images. The following approach maximises the ranking benefit:
- Upload photos consistently over time — not all at once. Regular new uploads signal an active, maintained profile. Aim for at least two or three new photos per month.
- Use geotagged photos where possible — photos with GPS location metadata embedded can contribute to location relevance signals. Use your phone's camera (which embeds GPS data by default) rather than uploading images from a desktop computer.
- Name your photo files descriptively before uploading — "workvera-laptop-repair-london-2026.jpg" provides more context than "IMG_4823.jpg".
- Cover all photo categories — exterior, interior, team, work examples, and your logo. Google shows different photo types in different contexts.
- Add a 360° virtual tour — for businesses with physical premises. Virtual tours increase engagement significantly and appear prominently in the Knowledge Panel.
Google Posts — content that boosts local visibility
Google Posts are short content updates that appear directly on your GBP profile — visible in search results and Maps. They are free, take minutes to create, and businesses that post consistently consistently outperform those that do not in local rankings. Posts expire after seven days (unless they are Events or Offers, which last until the end date), making weekly posting a sustainable habit to build.
| Post Type | Best Used For | Recommended Frequency |
|---|---|---|
| Update / What's New | General news, service highlights, tips, blog links | Weekly |
| Offer | Promotional offers, seasonal discounts, introductory pricing | Monthly or as relevant |
| Event | Workshops, open days, webinars, community events | As events occur |
| Product | Highlighting specific services or products with price and link | When adding new services |
💡 Link posts back to relevant pages on your website
Every Google Post should include a call-to-action button linking to a relevant page on your website — a service page, a blog post, or your contact page. This drives traffic signals from your GBP to your website, which strengthens the connection between the two and benefits both local and organic rankings.
NAP Consistency — The Hidden Local Ranking Factor
NAP — Name, Address, Phone number — consistency is one of the most commonly overlooked local SEO factors, and one of the most damaging when it goes wrong. Google uses the consistency of your business information across the web as a trust signal: if your NAP matches everywhere, it strengthens confidence that your business is a real, stable entity at the claimed location. If it varies, Google's confidence is reduced and local rankings suffer.
What counts as an inconsistency
Even small differences that a human would recognise as the same business confuse Google's data matching algorithms:
- "123 High Street" vs "123 High St" vs "123, High Street"
- "020 7123 4567" vs "+44 20 7123 4567" vs "0207123 4567"
- "Workvera Ltd" vs "Workvera" vs "Workvera Digital"
- EC1N 8SB vs EC1N8SB (no space in postcode)
How to audit your NAP consistency
NAP CONSISTENCY AUDIT
- Create a master NAP document — define the single, exact format of your business name, full address (including postcode), and phone number. This is your source of truth. Every listing must match it exactly.
- Search for your business on Google — search your business name and look at every result. Check how your information appears on each listing.
- Search "your business name site:yell.com" and other major directories — directly check your listings on the most important directories and compare against your master NAP.
- Use BrightLocal's free Citation Tracker or Moz Local to scan for citations automatically — both find listings across dozens of directories and flag inconsistencies.
- Fix every inconsistency found — log into each directory and update the information to exactly match your master NAP. This can take several hours but is a one-time investment with lasting ranking benefits.
- Add your NAP to your website footer — in plain text (not just an image) on every page. Google reads and uses this as a primary NAP reference point.
⚠️ After any business change, audit NAP immediately
If you change your phone number, move address, or rebrand, NAP inconsistencies will proliferate across the web rapidly as old information stays live in directories. Conduct a full NAP audit immediately after any business information change and systematically update every listing — starting with the highest-authority ones (Google, Bing, Apple Maps, Yell) and working down the list.
Reviews — Your Most Powerful and Most Controllable Local Signal
Of all local ranking factors, Google Reviews are the one you have the most direct influence over — because every satisfied customer interaction is a potential review, and the difference between getting that review and not getting it is almost always whether you asked. The businesses that systematically ask for reviews dominate local search results over those that do not, regardless of other factors.
How reviews affect local rankings
Google uses the following review-related signals in its local ranking algorithm:
- Review count: More reviews generally means higher rankings, all else being equal. Volume signals to Google that many people have found and used your business.
- Average rating: Businesses with ratings below 4.0 rank significantly lower and are filtered out of many search result sets entirely. A 4.3 average with 30 reviews outperforms a 4.8 average with 2 reviews in most markets.
- Review recency: Fresh reviews matter. A business that regularly generates new reviews consistently outranks one with a large historical review count but no recent activity. Google values ongoing, current engagement.
- Review content: Reviews that mention specific services and locations contribute topical and geographic relevance signals. A review that says "fantastic laptop repair service in Shoreditch, fixed my screen in two hours" contains multiple ranking-relevant signals beyond just the star rating.
- Response rate: Businesses that respond to reviews rank higher than those that do not. Google treats review responses as an engagement signal indicating an active, customer-focused business.
Building a systematic review generation process
THE 5-STEP REVIEW GENERATION SYSTEM
- Create a short review link from your GBP dashboard (business.google.com → Get more reviews). Shorten it with Bitly and save it as a quick-access bookmark.
- Ask within 24 hours of service completion — satisfaction fades with time. The best moment is immediately after a positive interaction, while the experience is fresh and goodwill is highest.
- Make it frictionless — the fewer steps to leaving a review, the higher your conversion rate. A direct link that opens the review box with one tap beats a vague "leave us a Google Review" instruction with no link.
- Personalise the ask — a message that references the specific work done ("Thanks for coming in about your laptop — great to hear it's running well") converts significantly better than a generic template. People respond to being remembered as individuals, not treated as transactional units.
- Follow up once — if a customer said they would leave a review and has not done so after a week, a single polite follow-up reminder is appropriate. Do not pressure or pester — one reminder is the limit.
Review channels beyond Google
While Google Reviews are the highest priority, reviews on other platforms also contribute to local prominence and overall online reputation:
- Yelp UK: Feeds into Apple Maps local results, which are the default for Siri searches on iPhone.
- Trustpilot: High authority for UK businesses — reviews appear in Google search results alongside your website listing.
- Facebook Reviews: Visible prominently on your Facebook Business Page and indexed by Google.
- Industry-specific review platforms: Checkatrade, Bark.com, TrustATrader (for tradespeople), Clutch (for digital agencies), G2 (for software/tech services) — depending on your sector, these carry significant weight with potential customers in that niche.
Handling negative reviews — the professional approach
A negative review is not a catastrophe. Research consistently shows that a business with a mix of positive and negative reviews — responded to professionally — is perceived as more trustworthy than one with uniformly perfect reviews, which can look fake. The key is response quality.
- Respond within 24–48 hours — speed of response signals attentiveness
- Acknowledge without being defensive — "I'm sorry to hear your experience fell short of what we aim to deliver" is better than "this is incorrect"
- Move the resolution offline — "Please contact us directly at [email] so we can make this right" keeps the specifics out of the public response
- Never argue, never call the reviewer a liar — future customers are reading your responses and judging your professionalism
- Include keywords naturally — a response like "Thank you for choosing Workvera for your laptop repair — we're sorry the experience wasn't what it should have been" reinforces your service and location in the review content
Citations — Building the Foundation of Local Authority
A citation is any online mention of your business's NAP — whether on a directory, a social profile, a news article, or any other web page. Citations function as third-party validations of your business's existence and location, which Google uses to build confidence in your local profile.
Citation quality hierarchy for UK businesses
| Tier | Directory / Platform | Priority | Impact |
|---|---|---|---|
| Tier 1 — Core | Google Business Profile, Bing Places, Apple Maps Connect | Critical | Direct ranking signals for each search engine's own local results |
| Tier 2 — High Authority UK | Yell.com, Thomson Local, Scoot, FreeIndex, 192.com, Hotfrog UK | High | Established UK directories with strong domain authority — highly trusted citation sources |
| Tier 3 — Social/Professional | LinkedIn Business, Facebook Business, Twitter/X Business | High | High-authority platforms — social citations carry significant weight |
| Tier 4 — General UK Directories | Yelp UK, Foursquare, Cylex, BizInfo, n49.co.uk | Medium | Broad coverage — contributes to citation volume and consistency signals |
| Tier 5 — Industry-Specific | Varies by sector — Checkatrade, Clutch, Bark, professional body directories | High (niche) | Highly relevant to specific searches in your industry — often the most valuable for niche local terms |
How to build citations efficiently
Citation building is methodical work — not creative or technical, but requiring accuracy and consistency. The most efficient approach:
- Create your master NAP document first — as described in the NAP section above
- Work through tiers in order — complete all Tier 1 and Tier 2 citations before moving to lower tiers
- Log every citation in a spreadsheet — record the URL, the login credentials used, and the exact NAP submitted. This makes future audits and updates dramatically faster
- Submit to industry directories last — research these specifically for your sector before submitting; a poorly maintained or low-quality industry directory is not worth a listing
Location Pages — Ranking in Multiple Areas With One Website
If you serve customers in multiple towns, districts, or regions, location pages are one of the most effective tools in local SEO. A location page is a dedicated website page specifically created to rank for searches in a particular geographic area — separate from your homepage and separate from any other location pages you create.
When location pages are appropriate
- You serve customers at their location across a wide service area (e.g. "we cover all of Greater London and the Home Counties")
- You have multiple physical locations or offices
- You want to rank in nearby towns or cities where you have a strong customer base but no physical address
- Your competitors are ranking well in geographic areas where you should be competitive but are not appearing
What makes a location page rank
Google penalises thin, templated location pages — pages that are identical except for the location name. A page titled "Digital Advisory Services Manchester" that contains the same content as "Digital Advisory Services Birmingham" with only the city name swapped will be treated as duplicate content and will not rank. Each location page must have genuinely unique, locally relevant content.
📄 Location Page Content Template — What Each Page Needs
Digital Advisory Services in [Location] | Workvera — should contain the service and location naturally
Introduce your services specifically in the context of that location — mention the area, the kinds of businesses you work with there, and what makes you a good fit for customers in that specific place.
Reference specific aspects of the location — local business districts, landmarks, transport links, the local economy or industry base. "We serve businesses across [Location], from [area/district] to [area/district]." This is what makes the page genuinely location-specific rather than templated.
List your services as they are relevant to that location — same core services, but framed in the context of what local customers in that area typically need.
Include any reviews, testimonials, or case studies from customers in or near that location. "Here's what our [Location] clients say..." is powerful social proof and a genuine local signal.
A clear call to action with your contact details, mentioning the location: "Get in touch for digital support in [Location] — we typically respond within [timeframe]."
Embed a Google Map showing your location or service area — this is both a user experience element and a local relevance signal that Google reads.
💡 Minimum word count for location pages
A location page that ranks needs a minimum of 500–700 words of genuinely unique, locally relevant content. Pages under 300 words are consistently treated as thin content and will not outrank well-established competitors. The more specific, locally relevant, and genuinely useful the content, the better it ranks.
Local Content Strategy — Building Topical Authority in Your Area
Beyond location pages, a local content strategy creates an ongoing stream of locally relevant content that builds your website's authority for local searches over time. The goal is to become the most comprehensive, authoritative online resource for your service area — so that Google consistently considers your website the best local answer for searches related to your services.
Local content ideas that consistently rank
- Local guides: "The Complete Guide to IT Support for Small Businesses in [City]" — informational content that targets local searchers at an early stage of their buying journey
- Local industry roundups: "How [City] Businesses Are Using Technology to Compete in 2026" — builds local authority and often attracts links from local press and business networks
- Customer case studies with location: "How We Helped a [Location] Accountancy Firm Improve Their Online Presence" — high conversion content that also contributes local relevance signals
- Local FAQ content: "Common IT Problems Small Businesses in [City] Face" — directly targets the questions your local potential customers are asking
- Local event or business community content: Covering local business events, chamber of commerce activities, or local industry news positions you as a genuine member of the local business community and generates natural local links
Local Link Building — Building Authority Through Your Community
Local backlinks — links from other websites in your geographic area — are among the most powerful local ranking signals. A link from your local chamber of commerce website, a local newspaper, or a well-known local business directory carries significantly more local ranking weight than a link from a generic national directory.
The most effective local link sources for UK businesses
- Local Chamber of Commerce: Most UK chambers of commerce have member directories that link to member websites. The domain authority of chamber websites is typically high and the geographic relevance is perfect for local SEO.
- Local newspaper and news sites: A press release about your business launch, an interesting service, a community initiative, or a local business story can earn a link from local news sites — which carry high authority and perfect geographic relevance.
- Local business networking groups: BNI chapters, local business breakfast clubs, and professional networking groups typically maintain member directories with links.
- Local charity partnerships: Sponsoring or supporting a local charity and being listed as a sponsor on their website generates a high-trust, locally relevant link alongside the obvious community goodwill.
- Local schools, colleges, or universities: If your business offers internships, work experience, or educational partnerships, many educational institutions link to partner businesses from their websites — which are extremely high-authority domains.
- Local suppliers and business partners: Any business you work with regularly is a natural link opportunity — ask whether they have a supplier/partner page, and offer to reciprocate by linking to them from your website where relevant.
Analysing Your Local Competitors — Finding the Gaps to Exploit
One of the most efficient ways to improve your local SEO is to analyse what the top-ranking businesses in your area are doing — and then do it better. This is not copying; it is understanding the competitive landscape and identifying where the gaps are.
How to conduct a local competitor audit
LOCAL COMPETITOR ANALYSIS — STEP BY STEP
- Search your main service keyword + your location in Google (or use an incognito window to avoid personalisation). Note the three businesses in the Local Pack — these are your primary competitors.
- Check each competitor's GBP: How many reviews do they have? What is their average rating? How complete is their profile? How many photos? Do they post regularly? Are all services listed?
- Check their website: Do they have dedicated service pages? Location pages? A blog? How is their page speed? Is the site mobile-friendly?
- Use a free tool like Ubersuggest or SEMrush's free tier to check which keywords their website ranks for — you may find keyword opportunities they are not targeting that you could rank for with a focused content piece.
- Check their backlinks using Ahrefs' free backlink checker or Ubersuggest — identify which websites link to them but not to you. Those are your link-building targets.
- Record findings in a comparison table and score each factor for your business vs. competitors:
| Factor | Your Business | Competitor A | Competitor B | Your Priority |
|---|---|---|---|---|
| GBP Review Count | 8 | 47 | 22 | Critical gap |
| GBP Average Rating | 4.6 | 4.4 | 4.1 | Advantage — maintain |
| GBP Photos | 6 | 34 | 18 | Critical gap |
| Dedicated service pages | ✗ | ✓ | ✓ | Critical gap |
| Location pages | ✗ | ✗ | ✓ | Opportunity |
| Blog / content | ✗ | ✗ | ✗ | Competitive advantage |
| Citations (estimated) | 12 | 65 | 40 | Critical gap |
This kind of competitive gap analysis shows you exactly where to invest your effort for the fastest results. The factors where competitors significantly outperform you are the highest-priority improvements. The factors where you are already ahead, or where nobody is competing, are opportunities to extend your advantage.
Schema Markup for Local Businesses
Schema markup is structured data code added to your website that helps Google understand your business information more precisely. For local businesses, implementing LocalBusiness schema is one of the clearest technical signals you can give Google about who you are, what you do, and where you operate.
What local business schema tells Google
LocalBusiness schema allows you to explicitly communicate your business name, address, phone number, opening hours, geographic coordinates, price range, accepted payment methods, service area, and more — in a format Google's algorithm reads directly, without having to infer it from your page text.
BASIC LOCAL BUSINESS SCHEMA — TEMPLATE
- Add this JSON-LD code in a <script> tag in the <head> of your homepage and contact page
- Replace every [bracket] with your actual information
- Validate the code at schema.org/docs/gs.html or Google's Rich Results Test tool before publishing
{
"@context": "https://schema.org",
"@type": "LocalBusiness",
"name": "[Your Business Name]",
"image": "[URL to your business logo]",
"url": "[Your website URL]",
"telephone": "[Your phone number]",
"email": "[Your email]",
"address": {
"@type": "PostalAddress",
"streetAddress": "[Your street address]",
"addressLocality": "[Your town/city]",
"postalCode": "[Your postcode]",
"addressCountry": "GB"
},
"geo": {
"@type": "GeoCoordinates",
"latitude": [Your latitude],
"longitude": [Your longitude]
},
"openingHoursSpecification": [
{
"@type": "OpeningHoursSpecification",
"dayOfWeek": ["Monday","Tuesday","Wednesday","Thursday","Friday"],
"opens": "09:00",
"closes": "17:30"
}
],
"priceRange": "££",
"areaServed": "[Your service area]",
"description": "[Your business description — same as GBP]"
}
✅ Why schema markup matters for local SEO
Schema markup does not guarantee specific rich results, but it ensures Google has unambiguous, machine-readable data about your business. It reduces the chance of Google displaying incorrect information about your business in search results, supports the knowledge panel data, and in some cases enables enhanced search features like opening hours and star ratings appearing directly in results.
Tracking Local SEO Progress — What to Measure
Local SEO improvement is gradual and multi-dimensional. Measuring the right metrics, at the right frequency, tells you whether your effort is translating into results — and where to focus next.
| Metric | Where to Find It | What to Look For | Frequency |
|---|---|---|---|
| GBP profile views | GBP Insights | Month-over-month growth | Monthly |
| GBP search queries | GBP Insights — Search queries | New keyword appearances, volume trends | Monthly |
| Direction requests | GBP Insights | Increasing requests = growing local prominence | Monthly |
| Phone calls from GBP | GBP Insights | Direct revenue-linked metric | Monthly |
| Local keyword rankings | Search Console or free rank tracker | Target keywords moving toward top 3 | Monthly |
| Review count & rating | GBP dashboard | Steady growth, rating above 4.2 | Weekly |
| Organic local traffic | Google Analytics 4 | Sessions from local search queries increasing | Monthly |
| Local Pack appearances | Manual search checks or rank tracking tool | Appearing for target location + service terms | Monthly |
Your 90-Day Local SEO Action Plan
90 Days to Local Search Dominance
Days 1–10: Foundation Audit and Fix
- Create your master NAP document — define your exact business name, address, and phone format
- Audit your GBP completeness score — fill every empty field, correct any inaccuracies
- Audit NAP consistency across all existing online listings — fix every inconsistency found
- Add your NAP in plain text to your website footer on every page
- Install LocalBusiness schema on your homepage and contact page
- Verify or set up Google Search Console and submit your sitemap
Days 11–30: GBP Optimisation and First Citations
- Research competitors' GBP categories using GMB Everywhere — optimise your primary and secondary categories
- Upload 10+ high-quality, geotagged photos to your GBP
- Write your optimised business description — 750 characters, service keywords included naturally
- Add every service individually in the Services section with full descriptions
- Publish your first 4 Google Posts (one per week from this point forward)
- Submit to all Tier 1 and Tier 2 UK directories
- Get your Google Review link and send review requests to your 5 most satisfied recent customers
Days 31–60: Content and Location Pages
- Create dedicated service pages for each of your main services if not already in place
- Write and publish at least 2 location pages for your highest-priority service areas
- Publish one blog post targeting a local informational search term
- Complete Tier 3 and Tier 4 directory submissions
- Research and submit to industry-specific directories relevant to your sector
- Continue weekly GBP posting and review request follow-ups
- Respond professionally to all reviews received
Days 61–90: Authority Building and Analysis
- Conduct a full local competitor audit using the template in this guide
- Identify your top 3–5 local link building opportunities and pursue them
- Reach out to local chamber of commerce, trade associations, and suppliers for links
- Publish your second blog post or location page
- Review your GBP Insights and Search Console data — what queries are showing? What is moving?
- Identify which location page or service page has the strongest early traction and invest in expanding its content
- Set your ongoing monthly maintenance routine: weekly GBP posts, monthly review requests, quarterly citation audit
After 90 days of consistent implementation, most small UK businesses in low-to-medium competition local markets will see measurable improvement in GBP profile interactions, the first Local Pack appearances for target keywords, and an initial organic ranking baseline for location and service pages.
New to SEO? Start with the fundamentals: What Is SEO and Why Does Your Small Business Need It in 2026? and How to Get Your Business Found on Google — A Complete Beginner's Guide.
Frequently Asked Questions
What is local SEO and why does it matter for small businesses?
Local SEO is the process of optimising your online presence to appear prominently when people in your geographic area search for what you offer. It matters because 46% of all Google searches have local intent, and 76% of people who search locally on mobile visit a business within 24 hours. For any small business serving a specific area, local SEO is the most direct and cost-effective digital marketing activity available — it puts you in front of people who are actively ready to buy, in your area, right now.
How do I get into the Google Local Pack (the top 3 map results)?
The three factors Google uses for Local Pack rankings are relevance, distance, and prominence. Practically: verify and fully optimise your Google Business Profile with the right categories, complete services information, and regular posts. Build NAP consistency across all your online listings. Generate Google Reviews consistently. Build local citations on UK directories. Create locally relevant content on your website. There is no shortcut — all three factors must be addressed systematically, but the results compound meaningfully over 60 to 90 days of consistent effort.
How many Google Reviews do I need to rank locally?
There is no universal number — it depends entirely on what your local competitors have. Check the review counts of the top 3 businesses in the Local Pack for your main service keyword. That is your competitive benchmark. As a starting baseline for most UK local markets, 15 to 25 reviews with a rating above 4.2 is enough to begin competing for Local Pack positions. In high-competition urban markets, the bar may be 50+ reviews. The key insight is that review building is never finished — consistent new reviews over time matter as much as total count.
What is NAP consistency and why does it matter?
NAP — Name, Address, Phone number — consistency means your business contact information is identical across every online platform that mentions it. Google uses this consistency as a trust signal: if your NAP matches precisely everywhere, it confirms you are a real, stable business at the claimed location. Even small variations ("St" vs "Street", different phone number formats) reduce Google's confidence and suppress local rankings. Auditing and fixing NAP inconsistencies is one of the highest-ROI technical local SEO tasks — it costs nothing but time and the improvement in rankings can be significant.
Can I rank in multiple locations if I only have one office or address?
Yes — through location pages on your website. Create a dedicated page for each geographic area you serve, with genuinely unique, locally relevant content for each location (not the same content with just the city name swapped). Each page can rank independently in that area's local searches. For Local Pack rankings specifically, Google uses your business address and service area settings in GBP — setting an accurate, wide service area in your GBP allows you to appear in Local Pack results across that defined area, not just in searches from your immediate address.
Need help with your local SEO?
Workvera provides hands-on digital advisory for small UK businesses — including Google Business Profile optimisation, local citation building, location page creation, and ongoing local SEO strategy. Practical, jargon-free support that delivers real results.
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